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Privacy Policy for Agent Snap

Effective Date: [November 9, 2026]
Last Updated: [November 9, 2026]

Agent Snap ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agentsnap.ca (the "Site") or book our real estate photography and media services in Ontario, Canada.
By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you voluntarily provide to us as well as data collected automatically when you browse our Site.
• Personal Contact Information: When you fill out our contact forms, schedule a shoot, or place an order, we may collect your name, email address, phone number, brokerage name, and billing address.
• Property & Service Details: We collect property addresses, access instructions (such as lockbox codes), and package preferences necessary to fulfill your real estate photography, virtual tour, floor plan, or aerial drone orders.
• Payment Information: If you pay online, your payment details are processed securely through our third-party payment processor ([Insert Payment Processor, e.g., Stripe / Square / PayPal]). We do not store full credit card numbers on our servers.
• Automated Usage Data: When you visit agentsnap.ca, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our Site.

2. How We Use Your Information

We use the information we collect to:
• Schedule, coordinate, and deliver real estate photography, 360° virtual tours, floor plans, drone footage, and feature sheets.
• Communicate with you regarding appointments, image delivery, invoices, and customer support.
• Improve our website functionality, service offerings, and customer experience.
• Measure the effectiveness of our online advertising and marketing campaigns.
• Comply with applicable legal obligations and protect against fraudulent or unauthorized activity.

3. Cookies, Google Ads, and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your browsing experience and support our advertising on Google.
• Essential & Functional Cookies: These are required for basic website features, such as maintaining items in your shopping cart and processing form submissions.
• Analytics & Advertising Cookies (Google Ads): We use third-party tools, including Google Analytics and Google Ads (such as conversion tracking and remarketing tags), to understand how visitors interact with our Site and to display relevant ads to users who have previously visited agentsnap.ca.
• Third-Party Vendors: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites on the internet.
• Your Opt-Out Choices: You can opt out of personalized advertising by visiting Google's Ads Settings. You may also opt out of a third-party vendor's use of cookies for personalized advertising by visiting the Digital Advertising Alliance of Canada (DAAC) opt-out page or adjusting your browser settings to refuse cookies.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:
• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, delivering digital media galleries, or managing email communications (e.g., [Insert Website Host/Platform, e.g., Squarespace / Wix / WordPress], cloud gallery providers, and Google).
• Legal Requirements: If required to do so by law, court order, or governmental regulation in Ontario or Canada, or to protect our legal rights and safety.

5. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, deliver your media files, and satisfy legal, accounting, or reporting requirements. We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse.

6. Your Privacy Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete personal information.
• Withdraw your consent to our use of your personal information (subject to legal or contractual restrictions).
To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our Site may contain links to external websites (such as social media platforms or virtual tour hosts). We are not responsible for the privacy practices or content of those third-party sites and encourage you to review their respective privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "November 11 2026" date.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your personal information, please contact our Privacy Officer Edward at:
Agent Snap

Phone: 365-800-3936

Servicing York and Durham Region, Ontario, Canada